Once finished, a pop-up notifies you that the Support Tool gathered the needed information and created a zip file on your desktop. The Malwarebytes Support Tool gather system information.This only permits the tool to gather troubleshooting data. The Malwarebytes Support Tool does not gather any personal information. Enter your Mac User Name and Password to continue.A pop-up describes the Malwarebytes Support Tool process to gather troubleshooting information related to any technical issues on your Mac device.To address privacy concerns, the Malwarebytes Support Tool does not access your Contacts or Calendar. Note: Mojave 10.14.x users must allow the Malwarebytes Support Tool to access the Finder app and system events. You may be asked to confirm you wish to open the tool. ![]() Double-click the file to run the Support Tool.
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